![]() He declined to do so and has discontinued use of the iPhone as the result of the touchscreen defect. “Mr Davidson discovered that he would be charged $320 for a replacement iPhone 6 if he sent his iPhone 6 in for service. Mr Davidson went to the Apple Care website on or about August 24, 2016,” the complaint states. ![]() “The touchscreen on Mr Davidson’s iPhone 6 became unresponsive. The suit targets “Apple’s concealment of a material manufacturing defect that ultimately causes iPhone touchscreens to become unresponsive and fail for their essential purpose as smartphones”.It describes in detail how the problem manifested for a variety of iPhone 6 Plus users, including Pennsylvania resident Thomas Davidson, whose phone became unusable less than two years after purchase. It claims the problem is actually caused by structural design flaws – the same ones flagged by “ bendgate”, in which iPhones were found to bend when carried in tight pockets – and that Apple should admit the problem and extend consumers’ warranties under which the device would be repaired for free.Ī class action lawsuit brought in October also claims that tens of thousands of iPhone 6 Plus users have been affected. ![]() Yet the problem, dubbed “touch disease”, has been followed closely by the consumer site since August, which claims the problem of unresponsive touchscreens is not limited to devices that have been dropped.
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